MyFlexHome Privacy
Privacy policy
The responsible party within the meaning of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:
First things first: protecting your privacy is important to us. Any data processing will be carried out in accordance with applicable legal regulations. We are particularly concerned to protect all your personal data and to keep it safe. In this document you will learn more about how we use and process your personal data.
Your data subject rights
You can exercise the following rights at any time using the contact details provided by our data protection officer:
- Information about your data stored by us and its processing (Art. 15 DSGVO),
- Correction of inaccurate personal data (Art. 16 GDPR),
- Deletion of your data stored by us (Art. 17 DSGVO),
- Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
- object to the processing of your data by us (Art. 21 DSGVO) and
- Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).
If you have given us consent, you can revoke this at any time with effect for the future.
Collection of general information when visiting our website
Nature and purpose of the processing:
When you access our website, i.e., if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.
In particular, they are processed for the following purposes:
- Ensuring that the website connection is established without any problems,
- Ensuring a smooth use of our website,
- Evaluation of system security and stability, and
- to optimize our website.
We do not use your data to draw conclusions about your person. Information of this kind will be used by us if necessary. The data is analyzed anonymously for statistical purposes in order to optimize our website and the technology behind it.
Legal basis and legitimate interest:
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.
Recipient:
Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.
Storage period:
The data is deleted as soon as it is no longer required for the purpose of collection. This is generally the case for the data used to provide the website when the respective session has ended.
In the case of storage of data in log files, this is the case after 14 days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are anonymized, so that an assignment of the calling client is no longer possible.
Provision prescribed or required:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be restricted. For this reason, an objection is excluded.
Registration on our website
Nature and purpose of the processing:
For the registration on our website we need some personal data, which are transmitted to us via an input mask.
At the time of registration, the following additional data is collected:
First name, last name, e-mail address, address
Your registration is required for the provision of certain content and services on our website.
Legal basis:
The processing of the data entered during registration is based on the user’s consent (Art. 6 para. 1 lit. a DSGVO).
Recipient:
Recipients of the data may be technical service providers who act as order processors for the operation and maintenance of our website.
Storage period:
Data will only be processed in this context as long as the corresponding consent has been obtained.
Provision prescribed or required:
The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to our offered content.
Provision of chargeable services
Nature and purpose of the processing:
For the provision of chargeable services, we request additional data, such as payment details, in order to be able to execute your order.
Legal basis:
The processing of data necessary for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR.
Recipient:
Recipients of the data are, if applicable, order processors.
Storage period:
We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.
Provision prescribed or required:
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.
Newsletter
Nature and purpose of the processing:
For the delivery of our newsletter, we collect personal data that is transmitted to us via an input mask.
Legal basis:
Based on your explicit consent (Art. 6 para. 1 lit. a DSGVO), we will regularly send you our newsletter or similar information by e-mail to your specified e-mail address.
You can revoke your consent to the storage of your personal data and its use for the newsletter dispatch at any time with effect for the future. There is a link to this in every newsletter. In addition, you can also unsubscribe at any time directly on this website or inform us of your revocation informally by e-mail to [email protected].
Recipient:
Recipients of the data are, if applicable, order processors.
Storage period:
In this context, the data will only be processed as long as the corresponding consent has been given. After that they will be deleted.
Provision prescribed or required:
The provision of your personal data is voluntary, based solely on your consent. Without existing consent, we can unfortunately not send you our newsletter.
Withdrawal of consent:
You can revoke your consent to the storage of your personal data and its use for the newsletter dispatch at any time with effect for the future. Unsubscription can be requested via the link included in each email or by contacting the data protection officer or person responsible for data protection listed below.
Contact form
Nature and purpose of the processing:
The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This is used for the assignment of the request and the subsequent response to the same. The specification of further data is optional.
Legal basis:
The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).
By providing the contact form, we would like to enable you to contact us in an uncomplicated way. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).
Recipient:
Recipients of the data are, if applicable, order processors.
Storage period:
Data will be deleted no later than 6 months after processing the request.
If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.
Provision prescribed or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.
Participation in surveys
For the technical implementation of surveys on our website, we use the services of SurveyMonkey Europe UC, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland.
Participation in the survey is voluntary, as is answering individual questions. Based on the survey results, we create anonymous evaluations that have no reference to your person. We will not store your responses along with your identifying information (e.g., name, email).
We will use the email addresses of the survey participants only for the purposes released by them, which are to be released within the scope of the survey in a separate question. In this context, the release for use can be limited to (1) participation in the competition as part of the survey and/or (2) receipt of the anonymized and processed survey results in the follow-up to the study and/or (3) ordering our newsletter (see also separate chapter of the Privacy Policy “Newsletter”).
We use SurveyMonkey to provide you with surveys. In this purpose also lies our legitimate interest in the processing of the said data, this is based on Art. 6 para. 1 p. 1 lit. b GDPR
SurveyMonkey collects statistical data about visits to this website. The access data includes: Date and time of access, browser type and version, the user’s operating system, referer URL (the previously visited page), IP address and the requesting provider. SurveyMonkey uses the log data for statistical evaluations for the purpose of the operation, security and optimization of the offer.
For more information on how SurveyMonkey handles user data, please see SurveyMonkey’s privacy policy: https://www.surveymonkey.de/mp/legal/privacy/.
Use of Google Analytics
If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.
Withdrawal of consent:
You can prevent tracking by Google Analytics on our website by clicking this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
You can also prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.
Use of script libraries (Google Web Fonts)
In order to display our content correctly and in a graphically appealing manner across browsers, we use “Google Web Fonts” from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) on this website to display fonts.
For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and see Google’s privacy policy: https://www.google.com/policies/privacy/.
Use of Google Maps
On this website we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to show you interactive maps directly in the website and enables you to use the map function comfortably.
For more information about data processing by Google, please refer to Google’s privacy policy: https://policies.google.com/privacy. There you can also change your personal privacy settings in the Privacy Center.
Detailed instructions on how to manage your own data in connection with Google products can be found here: https://www.dataliberation.org
By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly assigned to your account.
If you do not want the assignment in your profile at Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its websites. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of tailored advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.
Withdrawal of consent:
No option for a simple opt-out or blocking of data transmission is currently offered by the provider. If you want to prevent tracking of your activities on our website, please revoke your consent for the corresponding cookie category or all technically unnecessary cookies and data transfers in the Cookie Consent Tool. In this case, however, you can use our website if necessary. not or only to a limited extent.
Using Mapbox
On this website we use the offer of the map service Mapbox. The provider is MapBox Inc, 740 15th St NW, Washington, DC 20005, USA.
To use the functions of Mapbox, it is necessary to store your IP address. This information is usually transferred to a Mapbox server in the USA and stored there. The provider of this site has no influence on this data transmission.
The use of Mapbox Maps is in the interest of an appealing presentation of our online offers and an easy location of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
For more information on the handling of user data, please see Mapbox’s privacy policy: https://www.mapbox.com/privacy/.
Use of CloudFlare
On this website we use the offer of the Content Delivery Network with DNS of the provider CloudFlare, Inc. 665 3rd St. #200, San Francisco, CA 94107, USA.
Technically, the transfer of information between your browser and our website is routed through CloudFlare’s network. CloudFlare is thus able to analyze the data traffic between users and our websites, for example, to detect and prevent attacks on our services. In addition, CloudFlare may store cookies on your computer for optimization and analysis. This serves to protect our legitimate interests in an optimal marketing of our offer, which outweigh our interests in accordance with Art. 6 Para. 1 p. 1 lit. b GDPR.
Cloudflare collects statistical data about visits to this website. The access data includes: Name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referer URL (the previously visited page), IP address and the requesting provider. Cloudflare uses the log data for statistical evaluations for the purpose of operation, security and optimization of the offer.
For more information on how we handle user data, please see CloudFlare’s privacy policy: https://www.cloudflare.com/security-policy.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
Information about your right to object according to Art. 21 DSGVO
Right to object on a case-by-case basis
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 lit. f DSGVO (data processing based on a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 DSGVO.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
Recipient of an opposition
Change to our privacy policy
We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new privacy policy will then apply to your next visit.
Questions about data protection
If you have any questions about this Cookie Policy, please send an email to [email protected].
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